Litepaper, Contents
Founders
Richard Hobbs
30+ years operating at the intersection of fashion, culture, technology, and commerce across Europe and Asia.
Richard has built, invested in, and advised global brands, creators, and platforms, with deep experience in fashion ecosystems, brand partnerships, and new commercial models. At VIA Labs, he focuses on strategy, network development, and ensuring the product aligns with real buyer and seller behaviour.
Daniel Yen-Tin Lin
Product and technical leader with a rare blend of C-level strategy and hands-on execution. Daniel has led end-to-end product architecture across AI, blockchain, and consumer platforms.
He architects and ships core systems spanning autonomous AI agents, token design, smart contracts, and scalable consumer applications. Trilingual and multicultural, Daniel bridges high-level vision with production-grade delivery.
Team and Advisors
Sheilen Rathod
Senior growth and commercial leader with deep experience scaling customer-led businesses across Asia Pacific and Greater China. Founder and CEO of Future Proof Group, focused on data-led, tech-powered customer ecosystems spanning strategy, loyalty, experience design, and analytics.
Previously held senior regional leadership roles at Ogilvy, including Chief Growth Officer Asia Pacific and President of multiple experience and commerce divisions. Brings strong commercial judgement, customer-centric strategy, and proven execution at enterprise scale, with a clear focus on measurable outcomes and long-term customer value.
Moo Shanmugan
Seasoned technology leader with over two decades of experience across intelligent systems, applied engineering, and complex platform development. Has held CEO, CTO, and Director roles spanning AI-driven education platforms, blockchain-based media, and large-scale infrastructure businesses across Asia.
Combines hands-on technical execution with senior operational leadership, including the design, build, and scaling of production-grade systems that bridge software and real-world deployment. Adds strong systems thinking and execution depth to VIA Labs.
Tony Magnetic
Veteran design and production leader with over 25 years at the intersection of global street culture, fashion, and manufacturing. As Principal Director at TonyMagnetic Inc, he leads strategic design development and production partnerships across Vietnam, building and managing premium manufacturing networks spanning apparel, footwear, and accessories.
Earlier, co-founded and helped scale MECCA USA into a globally influential streetwear brand, driving international expansion across the US, Europe, and Asia and shaping the modern urban fashion movement. Has advised and collaborated with major global brands including Nike, Reebok, Mercedes, Rolls-Royce, and leading hospitality and lifestyle groups.
Peter Caplowe
Veteran fashion entrepreneur based between Europe and Asia, with deep experience building and scaling premium fashion businesses globally. Widely recognised as the originator of the Premium Denim category, having discovered Evisu in Osaka in 1994 and launching it internationally at a then-unprecedented price point.
Grew the Evisu business outside Japan from startup to approximately US$100m in retail sales without external financing. Experience spans the full lifecycle of brand creation and management, including design, supply chain operations, channel strategy, IP development, licensing, financing, and team building.
The current proof of concept demonstrates that all core components of VIA can be deployed independently and integrated into a single, functioning protocol stack. Intent capture, agent identity and trust, decentralised messaging, and agentic payment settlement have each been implemented and validated. These components have also been integrated end to end, showing that the full VIA protocol and interface operate as intended in controlled environments.
The next phase of work is not conceptual validation, but execution at scale. This includes hardening the infrastructure, developing production-grade interfaces, and introducing zero-touch and plug-in driven interaction patterns that align with how users increasingly interact with their LLMs. This phase also marks the transition from technical demonstration to measured market deployment.
The roadmap reflects this shift from proof of integration to proof of execution, followed by controlled expansion. Large incumbents such as Google and Shopify will be dominant forces in this space. VIA is not designed to compete with them. The intention is to complement what they do and work alongside, or with, these platforms where they do not naturally focus.
That value sits around judgement, trust, and specialism. VIA supports intermediary agents to refine intent before merchants are involved, and merchant agents to do more than expose a catalogue by negotiating, applying brand rules, and making limited commitments within defined authority. Trust underpins this, with agents operating under verifiable identity, defined limits, performance history, and real consequences for poor behaviour.
Development and Deployment Phases
Phase 1: Execution Hardening and Controlled Deployment
Timeframe: 0 to 3 months
The primary objective is to demonstrate repeatable execution in real conditions with friendly partners and small, well-defined communities.
Key activities
- Scaling core protocol infrastructure for reliability and throughput
- Hardening coordination logic and routing rules
- Refining VIA user and merchant interfaces, including UI and UX improvements
- Expanding zero-touch and plug-in based interaction flows within LLM environments
- Continuous testing with selected merchants and user groups
- Instrumentation for measuring intent quality, response relevance, and interaction outcomes
This phase prioritises learning velocity and system stability over growth. The goal is to validate that the protocol behaves predictably under real usage patterns without overextending scope or reach.
Phase 2: Expanded Rollout and Market Readiness
Timeframe: 3 to 6 months
Following successful execution in controlled environments, the focus shifts to broader but still deliberate deployment.
Key activities
- Onboarding additional niche communities and relevant merchant categories
- Extending LLM connector coverage and platform integrations
- Developing structured go-to-market processes based on observed performance
- Establishing initial strategic partnerships with platforms and ecosystem participants
- Refining operational tooling for merchant and agent management
Growth remains selective. Expansion is driven by demonstrated effectiveness rather than breadth. The objective is to show the system can scale without degrading relevance, trust, or signal quality.
Go-to-Market Alignment
The deployment strategy is intentionally narrow at the outset. Initial focus is on targeted niche communities, merchants operating in high-consideration categories, and users already comfortable interacting with AI agents. Broader engagement follows only once effectiveness has been consistently demonstrated.
FA$H as a Trust Enhancement Layer
FA$H is an existing ERC-20 token that is live and tradable on decentralised exchanges. Whilst it is not part of the core VIA product today, it has been designed with a longer-term role in mind as a trust enhancement layer within the agentic commerce stack.
Once agent identity and reputation standards are fully deployed, FA$H could be used to support mechanisms such as agent credibility signalling, participation thresholds, and potential dispute resolution backstops, allowing agents or merchants to place verifiable economic value behind behaviour.
Used in this way, FA$H would complement on-chain identity and payment flows by reinforcing trust with observable, programmable guarantees rather than relying solely on reputation metrics or contractual terms.
System Overview
VIA is an intent-driven, agent-native commerce system designed to operate across platforms without reliance on search, advertising, or centralised marketplaces. VIA is the interface layer where intent is expressed and responses are surfaced, then the protocol and coordination framework that enables routing, trust enforcement, discovery, and autonomous transactions between agents.
The system is composed of four core components
- Intent Interface
- Agent Identity and Trust
- Messaging and Discovery
- Economic Settlement
1. Intent and Interface Layer, VIA
Purpose
VIA exists to capture intent before it becomes a transaction. It is designed to work within environments users already trust and use, rather than forcing new behaviours or destinations. VIA does not execute transactions, rank suppliers, or intermediate checkout.
Core Characteristics
- Lightweight plug-in and connector model
- Integrates directly into major LLM environments, including Claude, Gemini, and ChatGPT
- Converts conversational input into structured, machine-readable intent
- Forwards intent to the central relayer from buyers to sellers
Technical Notes
- VIA connects to a structured Model Context Protocol server operated within the framework
- Intent is normalised into schema-based representations rather than keyword strings
- VIA is agnostic to commerce platforms, payment rails, and fulfilment systems
2. Agent Identity, Trust, and Reputation, ERC-8004 Concepts
Purpose
Autonomous and semi-autonomous agents cannot safely operate using implicit platform trust. Explicit, verifiable trust primitives are required. VIA integrates with ERC-8004 registries for verifiable agent identities and immutable reputation records which are vital for autonomous agent-to-agent transactions.
Core Trust Components
- Verifiable agent identity
- On-chain representation of agent existence
- Performance and interaction-based reputation signals
Functional Outcomes
Agents can decide whether to respond to an intent, scope what authority they grant to other agents, and engage in agent-to-agent interaction without central approval. Trust is not inherited from a platform. Trust is accumulated through observable behaviour.
Reference Documentation
- https://eips.ethereum.org/EIPS/eip-8004
- https://ethereum-magicians.org/t/erc-8004-agent-identity-and-trust/
3. Messaging and Discovery Layer, Nostr-Based Relays
Purpose
Discovery and communication are handled through a relay-based messaging architecture inspired by Nostr, rather than central directories or proprietary APIs.
Rationale for Relay Architecture
- No central index or gatekeeper
- Publish and subscribe semantics
- Cryptographic signing of all messages
- Censorship-resistant and extensible by design
Message Model
Intent, responses, offers, acknowledgements, and settlement signals are represented as signed events. Events are broadcast to relays rather than addressed to a central service. Agents subscribe selectively based on relevance, trust rules, and declared capability. This ensures discovery remains open and cannot be monopolised by a single operator.
Capabilities Enabled
- Decentralised agent discovery
- Agent-level filtering rather than platform-level ranking
- Interoperability across independent implementations
Reference Documentation
4. Agentic Payment Settlement Layer, x402
Purpose
Traditional payment systems are not designed for machine-to-machine interaction, sub-cent pricing, or conditional economic signals. The x402 protocol provides a settlement layer optimised for agentic interaction.
Capabilities
- Micropayments
- Programmatic settlement
- Agent-to-agent value transfer
Initial Use Cases
- Paying agents to respond to intent
- Incentivising relevance over volume
- Compensating early or high-quality participation
Reference Documentation
- https://blog.crossmint.com/what-is-x402/
- https://www.coinbase.com/blog/introducing-x402
- https://alearesearch.substack.com/p/x402-payment-rails-for-the-agent
The Coordination Framework
VIA is not a single protocol. It is the coordination framework that aligns intent schemas, agent trust and reputation rules, messaging conventions, and agentic payment settlement logic.
Design Goals
- VIA remains platform-agnostic
- Discovery cannot be captured by any single platform
- Integration is possible without dependency
Interoperability
VIA is designed to interoperate with verifiable platform MCP servers, commerce coordination protocols such as UCP, and existing e-commerce infrastructure, including Shopify.